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American Airlines Name Change Policy: A Comprehensive Guide to Name Correction Tickets

American Airlines offers flexibility in name corrections for wholly unused tickets, ensuring that travelers can make necessary changes to their names without significant disruptions to their travel plans. This article provides an in-depth overview of the airline’s name change policy, including the latest rules, fees, and procedures for modifying names due to various life events such as marriage, divorce, and other personal changes.

General Information and Guidelines

American Airlines allows both minor and major name corrections for wholly unused tickets. Minor name corrections can be made in the same Passenger Name Record (PNR) for itineraries consisting of American Prime and American Eagle flights only. Major name corrections, on the other hand, require a new PNR due to GDS limitations and involve itineraries with codeshare flight segments on AA*/oneworld codeshares or non-oneworld carriers.

Minor Name Correction Guidelines

Minor name corrections are applicable to wholly American Prime/American Eagle flight itineraries and can be made in the same PNR. The following types of minor name corrections are permitted:

  • Last Name Changes: Any modification to the last name is allowed, such as changing “THOMASON” to “THOMPSON” or “VEGA” to “ESCOBAR VEGA”.
  • Inverted Names: Last names or first names can be inverted, such as “ALLEN/THOMAS” to “THOMAS/ALLEN”.
  • First Name Changes: Changes to the first name are also allowed, such as “Jeff” to “Jeffrey” or “Tom” to “Thomas”.

Major Name Correction Guidelines

Major name corrections involve itineraries with codeshare flight segments on AA*/oneworld codeshares or non-oneworld carriers and require a new PNR. The following types of major name corrections are permitted:

  • Last Name Changes: Last name corrections are limited to three letters if the last name has at least five letters, and two letters if it has less than five letters.
  • Hyphenated Names: Hyphenated names can be modified by adding to the last name without altering the original last name, such as “Smith/Alyssa” to “AndersonSmith/Alyssa”.
  • Inverted Names: Names can be inverted without altering the spelling of either name, such as “Henry/Edmond” to “Edmond/Henry”.

Name Correction Fees and Procedures

American Airlines charges a fee for major name corrections, which is €40.00 per correction. Additionally, multiple corrections are allowed, but each correction incurs the €40.00 fee. For minor name corrections, no additional fees or monies apply.

Name Change Due to Marriage and Divorce

American Airlines allows name changes due to marriage or divorce. For minor name corrections, this includes adding or removing a middle name, changing a first name, or correcting obvious misspellings. For major name corrections, this includes changing the last name due to marriage or divorce.

How to Change Name on American Airlines Ticket

Here are the detailed steps to change your name on an American Airlines ticket:

Online Name Change

  1. Log in to your American Airlines account on their website.
  2. Go to “Manage Booking” and locate your reservation.
  3. Click on “Change Flight” or “Change Passenger Info”.
  4. Select the passenger whose name needs to be changed.
  5. Enter the new name and follow the prompts to complete the name change.

Offline Name Change

  1. Contact American Airlines directly by calling their customer service number.
  2. Provide your booking details and the passenger whose name needs to be changed.
  3. Depending on the type of name change (minor or major), you may need to provide supporting documents such as a marriage license or court order.
  4. The agent will assist you with the name change process and provide further instructions.

Name Change at the Airport

  1. Arrive at the airport with your booking details and valid ID.
  2. Proceed to the American Airlines check-in counter or ticket office.
  3. Inform the agent about the name change and provide the necessary documents if required.
  4. The agent will assist you with the name change process and ensure your boarding pass reflects the updated name.

Name Change Through a Travel Agency

  1. Contact the travel agency where you booked your ticket.
  2. Provide them with your booking details and the passenger whose name needs to be changed.
  3. The travel agency will assist you with the name change process and provide further instructions.

It’s important to note that American Airlines has specific guidelines for minor and major name changes, and fees may apply for certain types of changes. Always check the airline’s current policies and guidelines before initiating a name change.

Name Transfer Policy

American Airlines does not have a specific name transfer policy. However, it is recommended to contact the airline directly for assistance with any questions regarding name corrections or transfers.

Tips for Travel Agencies

Travel agencies can assist clients with name corrections by following the guidelines outlined above. It is essential to ensure that the client’s personal information is accurate and up-to-date to avoid any potential issues during the name correction process.

Conclusion

American Airlines offers a comprehensive name change policy that allows travelers to make necessary changes to their names without significant disruptions to their travel plans. By understanding the latest rules and procedures for minor and major name corrections, travelers can ensure a smooth and hassle-free experience. Whether due to marriage, divorce, or other personal changes, American Airlines provides flexibility and support for name modifications, making it easier for travelers to manage their travel plans effectively.

FAQs: How to Change Name on American Airlines Ticket

1. What is American Airlines’ policy on name changes and corrections?

American Airlines’ name change policy allows passengers to correct minor spelling errors or make significant legal name changes on their tickets. Minor corrections include fixing typographical errors or swapping the order of first and last names, while major corrections involve changing the name due to marriage, divorce, or other legal reasons. However, the airline does not permit name changes that effectively transfer the ticket to a different person. The policy is designed to ensure that the name on the ticket matches the passenger’s identification documents, preventing boarding issues and maintaining security.

2. How can I request a name correction on my American Airlines ticket?

To request a name correction, you should contact American Airlines customer service directly. This can be done via their hotline or through their website. When making the request, be prepared to provide your booking reference number and any necessary identification or legal documents that support the name change. It’s advisable to initiate this process as soon as you notice the discrepancy to ensure ample time for processing before your flight.

3. Is there a fee for correcting a name on an American Airlines ticket?

Yes, there is generally a fee associated with correcting a name on an American Airlines ticket. The fee varies based on the type of correction required. Minor corrections, such as fixing a small typo, might incur a nominal fee or could be free in certain cases. Major corrections, which involve legal documentation and more administrative work, usually come with higher fees. It’s best to check with American Airlines customer service for the exact fee applicable to your situation.

4. What documents are needed for a major name correction?

For major name corrections, you will need to provide legal documentation that supports the change. Common documents include a marriage certificate, a divorce decree, or a court order that legally changes your name. These documents help verify the legitimacy of the name change request and ensure the airline’s records match your current identification documents. Ensure all documents are up-to-date and accurately reflect the new name.

5. How long does it take to process a name correction?

The processing time for a name correction varies. Minor name corrections are typically processed within 24 to 48 hours. Major name corrections, which require additional verification and documentation, may take several days to complete. It’s important to initiate the name correction process well before your travel date to avoid any potential delays or complications at the airport.

6. Can I change the name on my ticket after I have checked in?

It is recommended to request any name corrections before you check in for your flight. While it is technically possible to change the name after check-in, the process can be more complex and may incur additional fees. Changes made at the last minute might not be accommodated in time for your flight, leading to potential delays or denied boarding.

7. Can I correct my name at the airport?

Yes, you can request a name correction at American Airlines ticket counters at the airport. However, it is strongly recommended to handle these changes in advance to avoid potential delays and ensure a smooth travel experience. Handling name corrections at the airport can be stressful and might not always be possible depending on the timing and available staff.

8. What should I do if my name is misspelled on my ticket?

If your name is misspelled on your ticket, contact American Airlines customer service immediately to request a minor correction. Provide your booking reference number and a valid ID to verify the correct spelling of your name. Addressing the issue as soon as possible will help ensure the correction is made in time for your flight.

9. Are there any name corrections that cannot be made?

American Airlines does not allow name changes that effectively transfer the ticket to another person. The name on the ticket must belong to the original passenger who made the booking. Corrections are limited to fixing misspellings or legal name changes. This policy helps maintain security and prevents fraudulent use of airline tickets.

10. Can I change my name on a non-refundable ticket?

Yes, you can request a name correction on a non-refundable ticket. The same rules, documentation requirements, and fees apply as with any other ticket type. Non-refundable tickets can still undergo minor or major name corrections, ensuring the ticket holder’s name matches their identification documents.

11. Will my frequent flyer miles be affected by a name change?

To ensure your frequent flyer miles are not affected by a name change, make sure that the name on your frequent flyer account matches your travel documents. Inconsistent information can lead to complications in accumulating and redeeming miles. If you legally change your name, update your frequent flyer account details to match the new name and provide any required documentation to the airline’s loyalty program.

12. Can I make a name correction online?

Some minor name corrections might be possible through the American Airlines website. However, for most name changes, especially major corrections, you will need to contact customer service directly. This ensures that all necessary documentation is provided and the correction is processed correctly. It’s best to check the American Airlines website for specific instructions or contact customer service for guidance.

13. What if I need to change the name on my ticket due to a recent marriage?

If you need to change your name on a ticket due to a recent marriage, you will need to provide a marriage certificate along with your booking reference when contacting American Airlines customer service. This legal document will support your request for a name change and ensure the airline updates their records to reflect your new name. It’s advisable to make this change well in advance of your travel date to avoid any last-minute issues.

14. Are there any deadlines for requesting a name correction?

There are no strict deadlines, but it is highly recommended to request a name correction as soon as you notice the error. This allows ample time for processing and reduces the risk of issues at the airport. Ideally, name corrections should be made before you check in for your flight. Waiting until the last minute can complicate the process and may result in higher fees or denied boarding.

15. Will I receive a new ticket after the name correction?

Yes, after the name correction is processed, you will receive an updated ticket reflecting the correct name. American Airlines will issue a new ticket with the corrected details, which you should review to ensure all information is accurate. This updated ticket will be used for check-in and boarding.

16. What happens if I don’t correct a name error on my ticket?

If the name on your ticket does not match your government-issued ID or passport, you may be denied boarding, face significant delays, or incur additional charges at the airport. It’s crucial to ensure the name on your ticket matches your identification documents to avoid these issues. Promptly correcting any discrepancies is essential for a smooth travel experience.

17. Can travel agents handle name corrections for American Airlines tickets?

Yes, travel agents can assist with name corrections for American Airlines tickets. However, you may still need to provide the necessary documentation and pay any applicable fees through American Airlines. Travel agents can facilitate the process, but the final correction must be approved and processed by the airline.

18. Is there a customer service fee for requesting a name correction by phone?

There might be a service fee for handling name corrections over the phone, in addition to any name correction fees. American Airlines customer service will inform you of any applicable charges when you contact them. It’s best to clarify all fees before proceeding with the name correction.

19. How can I avoid name correction fees?

To avoid name correction fees, double-check the spelling of names when booking your ticket. Ensure the names match exactly as they appear on your government-issued ID or passport. Taking the time to verify this information at the time of booking can save you from incurring additional fees and the hassle of making corrections later.

20. What should I do if I need an urgent name correction?

In urgent situations, contact American Airlines customer service immediately. Explain the urgency and provide any necessary documentation as quickly as possible. The airline may be able to expedite the process given the urgency of your request, but it’s important to act promptly to ensure the correction is made in time for your travel.

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