At Alaska Airlines, we understand that life can be unpredictable and plans can change unexpectedly. That’s why we offer a 24-hour cancellation policy, giving you the flexibility to adjust your travel plans without any added stress.
Within the first 24 hours of purchasing your ticket, you have the freedom to cancel your flight and receive a full refund or make changes to your itinerary without any change fees. To use this policy, simply visit our manage reservation page on our website and make the necessary adjustments.
It’s important to note that this policy only applies to tickets booked for travel starting more than 24 hours from the time of purchase. For tickets purchased within 24 hours of departure time, our standard change and cancellation policy will apply. Additionally, fare increases and taxes may still apply to your new itinerary.
We understand that Saver fares are subject to different rules, so for these types of fares, changes are not allowed, but you may cancel and refund your ticket as described above. Please also note that refunds may take up to seven business days to be returned to your original form of payment.
Alaska Airlines 24 Hours Cancellation Policy
At Alaska Airlines, we pride ourselves on providing the best travel experience for our customers. With our 24-hour cancellation policy, you can book your flights with confidence, knowing that you have the option to make adjustments within the first 24 hours of purchase. So, go ahead and make your travel plans without any worries, we’ve got you covered.
Alaska Airlines’ cancellation policy allows passengers to cancel their flights within 24 hours of booking and receive a full refund. This policy is based on guidelines set forth by the US Department of Transportation. After the 24-hour risk-free period, a $125 cancellation fee may apply, depending on the reason for cancellation and the surrounding circumstances. . Both refundable and non-refundable tickets are eligible for a full refund under this policy, regardless of the type of ticket purchased. Even if you did not book your flight directly with Alaska Airlines, you can still cancel your flight under this policy.
When it comes to cancellation fees, Alaska Airlines charges vary by class of travel and destination. If you miss the 24-hour window for a free cancellation, the fee can range from $100 to $500. If you have a nonrefundable ticket, you won’t receive a refund, but you will receive credit toward future travel. To cancel your Alaska Airlines flight, you can visit the airline’s website or contact customer service for assistance.
It is also important to note that not all Alaska Airlines flights can be canceled and refunded. Low price savings with numerous restrictions can only be canceled within the first 24 hours of booking if your ticket is purchased at least 24 hours prior to departure. Other types of prices allow changes or cancellations with certain restrictions, but non-refundable tickets will not receive a refund but a credit towards future travel.
How to Cancel Alaska Airlines Flight Ticket
There are several ways to cancel an Alaska Airlines ticket:
Online: To cancel your Alaska Airlines flight online, you can follow these steps:
- Visit the Alaska Airlines website
- Log in to your account
- Select the flight you wish to cancel
- Follow the prompts to cancel the flight
- Review the cancellation details and confirm.
Phone: You can call Alaska Airlines customer service and speak to a representative who will help you cancel your ticket.
Email: You can email Alaska Airlines customer service and request to cancel your ticket. They will help you with the process.
At the airport: You can also visit an Alaska Airlines ticket counter at the airport and request to cancel your ticket.
Through a Travel Agent: If you booked your ticket through a travel agent, you can contact them to cancel your Alaska Airlines ticket.
Regardless of the method you choose, you will need to provide your reservation reference number and personal information to cancel your Alaska Airlines ticket.
It is important to note that depending on the terms and conditions of your fare type and the time you have to cancel your ticket, you may be required to pay a cancellation fee or you may not be able to get a refund.
Please note that the 24 hour cancellation policy, as stated in the answer above, still applies and if you cancel within 24 hours of booking, you will receive a full refund regardless of rate type.
Eligibility Criteria for Online Alaska Airlines Cancellations:
When considering canceling a ticket online, please note that not all tickets are eligible for this option. Eligibility is determined by the type of ticket purchased. In addition, tickets purchased through a third party may not qualify for cancellation in accordance with Alaska Airlines’ cancellation policy.
To determine if your ticket is eligible, consider the following:
- Confirm that your ticket is subject to the Alaska Airlines cancellation policy.
- Check the period in which you can start canceling your ticket.
- Please note that the Saver Fare promotion is only available for 24 hours after booking.
- Make sure your rate doesn’t have government restrictions.
- If you are part of a group reservation or vacation package, your ticket may not be eligible for cancellation.
- To ensure the safety of unaccompanied minors, all tickets must be booked directly through Alaska Airlines or its codeshare partner.
- Make sure your ticket has been issued in US dollars.
Alaska Airlines Refund Policy
Alaska Airlines’ refund policy allows customers to receive a full refund for their ticket within 24 hours of the initial purchase. This applies to all fare types, including non-refundable tickets. However, once the 24-hour period has passed, non-refundable tickets are no longer eligible for refunds.
For tickets purchased with cash, the refund process will take 20 business days. For credit card purchases, the refund will be processed within 7 business days. However, it may take an additional 7-14 business days for the credit card company to post the refund to your account.
If a customer has a paper ticket that is lost, stolen or destroyed, they will need to purchase a new ticket to travel. However, they can request a refund for the lost ticket less a service fee. The process of refunding the lost ticket takes at least 4 months.
In the event of an involuntary denied boarding, Alaska Airlines will rebook passengers to their destination as soon as possible. If the arrival delay is:
- Within 1 hour: no compensation
- 1-2 hours later for domestic flights or 1-4 hours later for international flights: 200% of the value of the affected flight segment
- 2 or more hours later for domestic flights or 4 or more hours later for international flights: 400% of the value of the affected flight segment
- Clients also have the option of not traveling and receiving a refund in addition to monetary compensation.
Request a Refund for Alaska Airlines Booking
To request a refund, customers can cancel their flight online within 24 hours of purchase or contact customer service. If the ticket was purchased within 24 hours of departure, a $125 fee will be deducted from the unused ticket. To request a refund for a refundable ticket, customers can do so online and the refund will automatically be credited to the original form of payment or contact customer service. For non-refundable tickets, customers can cancel the ticket online or through customer service and receive a credit certificate to use toward a future flight to Alaska.
It’s worth noting that if Alaska makes a time change of an hour or more to your flight, you can cancel your flight and receive a full refund, even if it’s a non-refundable ticket.
In summary, Alaska Airlines refund policy allows for a full refund within 24 hours of the initial purchase for all fare types. After the 24-hour period, non-refundable tickets can be exchanged for a credit certificate or deposited into a My Wallet account. Refunds will be processed within 20 business days for cash purchases and 7 business days for credit card purchases. In the event of involuntary denied boarding, passengers will be rebooked as soon as possible and may receive monetary compensation based on delayed arrival. To request a refund, customers can cancel their flight online or contact customer service.
Alaska Airlines Cancellation Fee
According to Alaska Airlines, the company permanently eliminated all flight change and cancellation fees, including for basic and first class tickets. However, there may be same-day change fees, which are $50 for scheduled and first class flights, and $25 for flights operating in the California or Alaska markets. Plus, members of the airline’s 75K program or the Mileage Plan MVP Gold program can make same-day changes for free.
When it comes to canceling a flight, the airline charges a fee of $125 for canceling a flight (other than a saver price) within 24 hours of departure. If you canceled a flight and purchased a fully refundable ticket, you may be eligible for a full refund. However, it is important to note that each airline’s refund policy is different and you may only be able to receive a refund in certain situations.
Does Alaska give credit for Cancelled flights?
If you cancel a flight on the Alaska Airlines website, you may be able to receive a credit certificate for most unused non-refundable tickets. However, there is a service charge as well as a fare difference to be paid when modifying a ticket.
Cancel Refundable And Non-Refundable Reservations on Alaska Airlines
When it comes to canceling a reservation with Alaska Airlines, refundable reservations can be canceled by logging into your account and clicking the “Manage My Reservation” link in the confirmation email on file. However, certain non-refundable reservations cannot be cancelled, but the airline will do its best to refund you.
FAQs on Alaska Airlines Cancellations
Are there any options for future credit if I need to cancel my flight with Alaska Airlines?
Yes, Alaska Airlines offers future credit for canceled flights. With the exception of their saver fare, all other fare types are eligible for future credit when a flight is canceled. Saver fare tickets, also known as basic economy, may only be eligible for a credit if the cancellation occurs within 24 hours of booking. The future credit issued by Alaska Airlines is valid for use for one year from the date of receipt.
What happens if the airline cancels my flight?
If your flight is canceled by Alaska Airlines, they will offer you a full refund of your ticket. If your flight is delayed, they will make every effort to arrange transportation on another Alaska flight with available space, in the same or higher class of service, at no additional cost to you. If you are not able to reach your destination as planned, the airline will work to get you to your destination as soon as possible, whether that be on a later flight or by arranging transportation with another airline.
How much does it cost to cancel an Alaska Flight?
The cost to cancel an Alaska flight depends on the type of fare you have booked and when you are canceling it. If you cancel within 24 hours of booking, there is no cancellation fee for any fare type except for saver fare tickets. After 24 hours of booking, non-refundable or basic economy fare tickets will incur a $125 cancellation fee. If you have booked a main or First class (refundable) fare, there is no cancellation fee.
What is the deadline for canceling my flight with Alaska Airlines?
You can cancel an Alaska Airlines non-refundable ticket within 24 hours of booking. This applies to all fare types except for saver fare, which are not eligible for refund or credit. For refundable fares, you can cancel until 10 minutes before the departure of the flight. This means that you will get a full refund of your ticket. It’s important to note that if you cancel after the 24-hour window, a cancellation fee may apply as per the fare type you have booked.
Can you explain the process of getting a voucher if I cancel my flight?
Alaska Airlines’ coupon policy, also known as a credit certificate, states that if you cancel your non-refundable tickets, the airline will issue you a travel coupon. These coupons can only be used to book future Alaska Airlines flights and are valid for 12 months from the date of the original flight reservation. Vouchers can be used to book new airline tickets or for additional services such as baggage or seat selection. You can also use them to upgrade to a higher class of service or to book travel for someone else. Coupons can be used for bookings on the Alaska Airlines website only and are non-transferable and non-refundable.
Are there any special policies for military personnel when canceling a flight with Alaska Airlines?
Alaska Airlines has a special military cancellation policy for active duty US military personnel. According to this policy, active duty US military personnel will not be charged a cancellation fee when cancelling their flight. This applies to both non-refundable and refundable fares. It’s important to note that this policy may have some restrictions and limitations, such as only being applicable to certain fare types or requiring documentation to verify military status. We recommend you to check with Alaska Airlines directly for more information regarding their military cancellation policy and any potential restrictions that may apply.
How do I redeem my eCredit for a future flight?
To use an Alaska eCredit, you’ll first need to sign in to your Alaska Airlines account. Once you are logged in, go to the “My Wallet” section of your account. Here you will be asked to enter the ticket number associated with your eCredit. Once you’ve entered your ticket number, your electronic credit will be added to your account and available for use on a future Alaska Airlines flight.
You can use your eCredit when you book a new flight, either on the Alaska Airlines website or with the help of a customer service agent. You can also use it to upgrade your seat or add luggage. Please note that eCredit has an expiration date and you must use it before that date or it will be forfeited.
Is there a penalty for not showing up for my flight with Alaska Airlines?
Yes, Alaska Airlines has a no-show policy, if you do not cancel your reservation and do not show up for your flight, the airline will consider you a “no-show”. Depending on the type of fare and ticket you have purchased, the airline may retain all or part of the fare paid and apply it as a credit towards future travel.
What is the compensation process if the airline delays or cancels my flight?
If Alaska Airlines delays or cancels your flight, you will receive a full refund for your canceled ticket. If space is available, the airline will make arrangements to transport you to your destination on another Alaskan flight, in the same or higher class of service, at no additional cost to you. The airline’s cancellation policy also includes a section on delays. If a flight is delayed by three hours or more, passengers are entitled to compensation. Passengers in Europe are also protected by European Law EC 261, which requires Alaska Airlines to compensate passengers when a flight passes through an airport in Europe.
It is important to note that compensation and refund policies may vary depending on the specific circumstances of the flight delay or cancellation, so I recommend checking directly with Alaska Airlines for more information on their specific policy and any potential restrictions or exceptions. that can be applied.
Are there any fare types that aren’t eligible for future credit if I need to cancel my flight with Alaska Airlines?
Yes, Alaska Airlines gives future credit for canceled flights. With the exception of your Saver Fare, all other fare types are eligible for future credit when a flight is cancelled. Saver fare tickets, also known as basic economy, may only be eligible for a credit if cancellation occurs within 24 hours of booking. Future credit issued by Alaska Airlines is valid for use for one year from the date of receipt. This means you can use this credit to book a future flight with Alaska Airlines within one year from the date of issue.