Lufthansa’s Cancellation Policy: Simple and Convenient for Travelers

Traveling can be stressful, but Lufthansa makes it easy to cancel the flight and receive compensation, if necessary. If you miss your flight, your ticket will automatically be cancelled in accordance with the no-show policy. Cancelling unrestricted and restricted fare tickets for international and domestic flights can be achieved by contacting the customer service center or through their online “Manage Booking” section.

  • Within 24 h of booking, travelers have the option to receive a full refund as long as their departure date is at least seven days away. After 24 hours, a $200 cancellation fee was applied. This applies to all reservations made online, by phone, or at a ticket counter.
  • For flight cancellations, a full refund can be obtained without the need to fill in any form. Non-refundable tickets are subject to cancellation fees and only receive a refund of airline taxes and surcharges. If you do not board your outbound flight, Lufthansa’s return flight cancellation policy is automatically applied.
  • Lufthansa also offers a 24-hour cancellation policy for passengers who need to suddenly change their plans. Within 24 h of purchase, a full refund can be received as long as the departure date is at least seven days away. The refund is processed and returned to the original payment method within to 7-10 business days.
  • Overall, Lufthansa’s cancellation guidelines are designed to make travel slightly easier and less stressful. With options for full refunds within 24 hours, compensation for missed flights, and the option to claim the unused portion of your ticket, Lufthansa is covered. Just keep in mind, this policy does not apply to group reservations, loyalty point bookings, or rewards bonuses.

How to Cancel Lufthansa Flight Ticket

Cancelling a Lufthansa Flight: 3 Easy Ways

  • Online: Visit Lufthansa’s official website, enter booking reference and passenger’s last name, select eligible refundable rate, confirm cancellation, and receive an automatic confirmation email. Refunds credited to the payment method.
  • Booking Office: Visit airport ticket office with booking reference and photo ID, has representative assistance with the cancellation process, and receives confirmation email.
  • Phone: Call 1-800-102-5838 to speak with customer service representatives, follow their guidance to cancel flights, and receive confirmation email.

Note: Cancellation fees may apply outside the 24-hour risk-free period.

Lufthansa Airlines Cancellation Fee or Charge

  • Lufthansa has a flight-cancellation policy that applies to certain circumstances. If you cancel your ticket more than 24 h after booking, a $200 fee will be applied.
  • Depending on the condition of the ticket, the fee may reach $500. If you fail to show up at the airport or miss your flight, the full ticket price will be charged, and if the ticket is refundable, you will receive a portion back as a travel credit, valid for 365 days. In the case of involuntary denied boarding, you are entitled to compensation ranging from zero to 400% of the reservation value, with a maximum of $1,350.
  • For passengers traveling between the US and Canada, the compensation amount depends on the arrival time of the alternative flight compared to the expected arrival of the original flight.
  • The cancellation fee cost is based on factors such as ticket type, cabin, route, condition, and time of cancellation. Award tickets had a $50 fee, while cancellations made more than 24 hours after booking have a $39 fee. If you cancel within 24 hours of booking, the cancellation fee will be waived.
  • It is recommended to cancel your flight as soon as the travel plans change to save on cancellation fees. The fee amount depends on various parameters and rate regulations that are relevant to reservation. If eligible, the refund process will start within 10 days, and you may receive a credit voucher valid for 365 days from the cancellation date.

Lufthansa Flight Ticket Refund Policy

  • Lufthansa offers a full refund in the following cases.
  • Cancellation within 24 hours of booking and at least 7 days before departure
  • Cancellation by the airline
  • Flight delay of more than 2 hours before departure or more than 5 hours on the day of travel
  • Cancellation of a refundable ticket before departure
  • Flight cancellation due to COVID-19
  • Confirmed reservation but denied boarding
  • Inability to take flight due to the illness or death of a close relative with proof.
  • To verify eligibility for a refund, check the “Rate Conditions” in your booking confirmation email. Deductions on taxes/fees and tickets can be applied. The preferred method of payment for reimbursement is selected during reservation. The refund processing time is not specified but may take longer during peak times.
  • To request a refund, call 1800 102 5838 and follow the automated instructions. Provide ticket information and submit a request to the customer service representative. Regional and language-specific contact numbers can be found on Lufthansa’s website.
  • Non-refundable tickets are eligible for a full refund only if they are canceled within 24 h of booking. Cancellations after 24 h incur a cancellation fee ranging from $200 to $800. Refundable tickets are refunded after the cancellation fee is deducted. In certain cases, such as illness or death, Lufthansa may waive the fee; however, proof may be required.

In the case of flight cancellation or delay by an airline, a full refund or travel voucher is provided. Refunds can be requested online or via phone. If cancelled within 24 hours of departure, a cancellation fee will be deducted, and the remaining amount will be refunded to the original form of payment. The person who made the payment or whose name the ticket was reserved is entitled to a refund.

Lufthansa Cancellations FAQs

Can I get a full refund if I cancel my flight within 24 h of booking with Lufthansa?

Yes, you can get a full refund for flight cancellations made within 24 hours of booking, except for Basic and Classic fares.

What is the cancellation fee for Lufthansa flights?

The cancellation fee for Lufthansa flights was $39.

Does cancelling a flight with Lufthansa always result in a refund?

Refunds for cancelled Lufthansa flights are subject to fare rules and conditions.

Is it possible to cancel a Lufthansa reservation for free within 24 hours?

Cancelling a Lufthansa reservation within 24 hours of booking is free, provided the departure date is 7 or more days away.

How can I obtain a refund for a non-refundable ticket on Lufthansa?

Refunds for non-refundable tickets can be obtained by cancelling booking within a specified timeframe.

Will I get a refund if Lufthansa cancels my flight?

You are eligible for a refund if the airline cancels your flight.

Can I make a cancellation request on the day of departure for my Lufthansa flight?

Yes, Lufthansa allows cancellations on the day of departure with a fee based on ticket class, reason, and so on.

What are the easiest ways to cancel Lufthansa flight tickets?

A Lufthansa flight ticket can be cancelled through the official website, customer support, or airline counter at the airport.

Can I change my Lufthansa flight-booking?

Yes, Lufthansa allows changes to flight bookings based on ticket type.

What compensation does Lufthansa provide if my flight is cancelled, or if I am denied boarding?

Lufthansa compensates for flight cancellations and denies boarding.

Categories: Cancellation

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