Scoot Airlines is a well-known airline based in Singapore, which is owned by Singapore Airlines. The airline operates flights to destinations across Asia, Oceania, and some parts of Europe, and it has its headquarters at Singapore Changi Airport.
Scoot Airlines has a relatively flexible cancellation policy, which allows passengers to cancel their tickets up to 24 hours before departure without incurring a significant fee. However, there are some conditions that apply to the refund amount, such as the booking criteria and the type of ticket purchased.
According to the Scoot Airlines cancellation policy, if the “Change Your Flight” option was used to purchase airline tickets, a portion of the purchase price will be refunded to the passenger’s account. Passengers who cancel a regular ticket will not receive a refund. If the departure date is one week after the reservation date, a full refund will be given, provided that both the reservation date and the cancellation date coincide.
It’s important to note that tickets purchased from unapproved portals are not eligible for a refund, and the full ticket price will be levied as No Show Fees if the ticket is canceled after the flight has taken off. Additionally, if the risk-free period has passed, Scoot Air will charge the full ticket rate. The airline processes refunds within 30 business days.
Overall, Scoot Airlines has a relatively straightforward cancellation policy, which allows passengers to cancel their tickets with minimal fees, but it’s important to be aware of the specific conditions that apply to the refund amount.
Cancel Scoot Airlines Flight Ticket
Scoot Airlines offers multiple ways to cancel your flight tickets, including online, through customer support, and in-person at the airport. Here’s a step-by-step guide to canceling your tickets through the online portal:
- Go to Scoot Airlines’ official website and search for the “manage booking” option.
- Enter your booking reference number and passenger’s last name in the appropriate fields.
- Provide flight information, including the date and timings, and submit the form.
- View your reservations and select the ones you wish to cancel.
- Complete the flight cancellation reason form and click the cancel button.
Another option for canceling your flight tickets is to contact Scoot Airlines’ customer support. The representative will ask for your PNR number, name, and other flight-related information. It’s recommended to have this information ready when you call.
You can also cancel your flight tickets in-person by visiting the airport where your flight is scheduled to land before your departure time. Go to the Scoot Airlines assistance desk and speak with one of the executives on duty. They will assist you with canceling your tickets and handling your refund request.
Scoot Airlines Cancellation Fee
It’s important to note that Scoot Airlines does not charge a cancellation fee if the airline cancels your reservation. However, if you cancel your ticket after 24 hours of booking, you will be charged the full ticket price as a cancellation fee. If you cancel your ticket within the allotted time, there will be no fees. If you purchased your ticket using the “Change Your Flight” website, some money will be refunded. If the airline finds that the ticket was purchased from an unlawful portal, it will not issue a refund and the cost of the ticket will be considered as the cancellation fee.
Scoot Airlines Refund Policy
Scoot Airlines’ refund policy offers various options for passengers who need to cancel their flights. To begin the refund process, passengers must first complete the refund application form available on Scoot Airlines’ website.
If a passenger cancels their flight within 24 hours of booking on the Scoot Airlines official website, they will receive a full refund without any deductions. In the event of a medical emergency with less than 30 days until boarding, passengers must present a medical certificate to Scoot Airlines representatives to receive a full refund.
Passengers who book their flights through authorized representatives must contact the representative directly to receive a refund. Passengers who book their flights using miles will not be eligible for a refund, but they can use the voucher or miles for future travel.
If a passenger wants to cancel a flight with fewer than seven days until the boarding date, they will be required to pay certain cancellation fees and receive the remainder of the fare as a refund. On the day of boarding, Scoot Airlines also allows customers to cancel their reservations. However, once that time has passed, the passenger will not be able to change their flight.
Request a Refund for Scoot Airlines Flight Ticket
In case of flight cancellation by the airline, Scoot Airlines may arrange a new flight for the passenger or, if the passenger prefers, they can request a refund.
To get a refund on a Scoot flight, these are the simple steps:
- Visit the Scoot Airlines official website
- Go to the Manage my bookings section
- Provide the necessary information such as the booking reference number and last name
- Choose the action you wish to cancel and press the Cancel button
- Specify the reason for the cancellation and complete the procedure following the Scoot cancellation policy
- Access the refund application form, complete it with the necessary information and send it
It’s important to note that the refund process may take some time and the refund will be credited back to your account in accordance with the payment method used for the booking.
How Can I Cancel My Scoot Flight Ticket And Get A Refund?
Are you holding Scoot Airlines flight ticket? And due to some personal or professional reason, want to cancel your booking in a hassle-free manner so it can possible. Just follow the below-given instructions and learn Can I Cancel My Scoot Flight ticket without much more effort.
Way to cancel my scoot flight ticket:
- Firstly, visit the official website or download the Scoot Airlines application.
- Then, sign in to your scoot account through credentials.
- After then, tap on the ‘Your Booking’ option and then, choose the ‘Manage Your Booking’ option.
- Now, fill the text field with the Booking number & passenger name, and then, hit on the ‘Manage My Booking’ button.
- Next, you need to select the booking which you want to cancel.
- Finally, press the ‘Cancel’ button and your reservation will cancel.
How to get a refund for my cancelled scoop airlines flight ticket?
- Just, open any desired search engine and type the URL https://www.flyscoot.com/en/support/contact-us in the search box.
- Select the ‘Request’ option from the case category.
- Then, choose the ‘Refund’ option from Sub Category 1.
- After that, write the actual reasons in a few words.
- Next, enter the personal information and then, write complete information about the canceled flight.
- Now, attach the relevant documents. (If it is mandatory from your end)
- Finally, click on the ‘Submit’ button and after verifying your complete details, your refund will process.
In case, if you are facing an issue submitting a refund request then, you can directly speak with a travel representative at scoop airlines. The travel representatives are available 24X7 with a toll-free number facility.
Scoot airlines cancellation policy 24 Hours :
- Passengers are permitted to cancel their booking up to 3 hours before the actual scheduled departure of the flight time.
- If any passenger is looking for risk-free cancellation then, he/she must cancel their booked flight ticket within 24 hours of the ticket purchase or at least 7 days before the departure date.
- Passengers can also cancel their booking from the helpline number of scoot airlines or directly from the airport scoot airlines reservation counter.
- The cancellation charges are not fixed and it considers the distance, class, fare, duration, or other major factors of the flight ticket.
- After the cancellation of the booking, passengers will get the refund within 7 to 10 business days directly to the passenger’s bank account which was used for the same flight ticket booking.
- If any passenger cancels their booking after 24 hours of the booking then, he/she needs to pay 100 US dollars to 500 US dollars as cancellation charges per person