Hawaiian Airlines Name Change Policy

Hawaiian Airlines Name Change Policy: Everything You Need to Know

Hawaiian Airlines, one of the largest airlines in the United States, has a flexible name change policy that allows passengers to correct misspellings or make legal name changes on their tickets. Whether you need to change your name due to marriage, divorce, or any other reason, Hawaiian Airlines has a straightforward process to help you make the necessary changes.

In this comprehensive guide, we’ll cover all the key aspects of the Hawaiian Airlines name change policy, including the latest rules, fees, and procedures for modifying your name on a ticket or account.

Reasons for Changing Your Name on a Hawaiian Airlines Ticket

There are several common reasons why you may need to change your name on a Hawaiian Airlines ticket:

1. Misspelling or accidental error: If you made a mistake when entering your name during the booking process, you can correct the misspelling without incurring a name change fee.
2. Marriage: After getting married, you may want to change your last name to match your spouse’s.
3. Divorce: If you recently divorced and reverted to your maiden name, you’ll need to update your name on any existing Hawaiian Airlines tickets.
4. Legal name change: In some cases, you may have legally changed your name for reasons other than marriage or divorce. Hawaiian Airlines allows you to update your name on your ticket to reflect this change.

Hawaiian Airlines Name Change Policy: Key Points

1. Name corrections: Hawaiian Airlines allows one free name correction per ticket, limited to a maximum of 4 changed characters. Any additional changes or name changes exceeding 4 characters are considered a name change and may incur a fee.
2. Legal name changes: To change your name due to marriage, divorce, or other legal reasons, you must provide a copy of the official document (e.g., marriage certificate, divorce decree, court order) showing your new legal name.
3. Ticket reissuance: If you need to update the name on a ticketed passenger, the ticket must be reissued immediately after the name change or correction.
4. Fare difference: If the rescheduled flight exceeds the value of the original ticket price, you may need to pay a fare difference.
5. Expiration of waivers: Under COVID-19 travel waivers, Main Cabin Basic tickets are changeable without a fee until the waivers expire.

How to Change Your Name on a Hawaiian Airlines Ticket

To change your name on a Hawaiian Airlines ticket, follow these steps:

1. Gather the necessary documents: If you’re making a legal name change, have your official document (e.g., marriage certificate, divorce decree, court order) ready.
2. Contact Hawaiian Airlines: You can change your name by contacting Hawaiian Airlines’ Reservations team. They will guide you through the process and assist with any questions you may have.
3. Provide the necessary information: Be prepared to provide your ticket number, which consists of 13 digits beginning with 173. If your ticket doesn’t start with 173, contact the airline or travel agency where you booked your ticket.
4. Pay any applicable fees: Depending on the type of name change and the number of characters being changed, you may need to pay a fee.
5. Reissue the ticket: If you’re making a legal name change, the ticket will need to be reissued immediately after the name change is processed.

Hawaiian Airlines Name Change Fees

Hawaiian Airlines has the following name change fees:

• Name corrections: One free name correction per ticket, limited to a maximum of 4 changed characters.
• Additional name changes: Any changes exceeding 4 characters or additional name changes are considered a name change and may incur a fee.
• Fare difference: If the rescheduled flight exceeds the value of the original ticket price, you may need to pay a fare difference.

It’s important to note that fees may vary depending on the type of ticket and the specific circumstances of your name change. Always check with Hawaiian Airlines or your travel agency for the most up-to-date information on applicable fees.

Changing Your Name on a Hawaiian Airlines Ticket: Travel Agency Bookings

If you booked your Hawaiian Airlines ticket through a travel agency, the process for changing your name may vary slightly:

1. Contact your travel agency: Reach out to the travel agency where you booked your ticket to initiate the name change process.
2. Provide the necessary information: Be prepared to provide your ticket number and any other relevant details the travel agency may require.
3. Pay any applicable fees: The travel agency will inform you of any name change fees and guide you through the payment process.
4. Reissue the ticket: If a legal name change is involved, the travel agency will need to reissue your ticket after the name change is processed.

It’s important to note that travel agencies may have their own policies and procedures for name changes, so be sure to check with them for specific details.

Changing Your Name on a Hawaiian Airlines Account

In addition to changing your name on a specific ticket, you can also update your name on your Hawaiian Airlines account:

1. Log in to your account: Visit the Hawaiian Airlines website and log in to your account.
2. Navigate to your profile: Find the section to update your personal information, such as your name.
3. Enter your new name: Type in your new legal name, making sure it matches the official document you have on hand (e.g., marriage certificate, divorce decree, court order).
4. Submit the change: Follow the prompts to submit your name change request.
5. Provide supporting documents: If required, upload or send a copy of your official document to support your name change.

Once your name change request is processed, your new name will be reflected across your Hawaiian Airlines account, including any future bookings.

Frequently Asked Questions

Can I change my name on a Hawaiian Airlines ticket for free?
Yes, Hawaiian Airlines allows one free name correction per ticket, limited to a maximum of 4 changed characters. Any additional changes or name changes exceeding 4 characters may incur a fee.

How long does it take to change my name on a Hawaiian Airlines ticket?
The processing time for a name change can vary depending on the type of change and the method of contact. When contacting Hawaiian Airlines directly, their Reservations team will guide you through the process and provide an estimated timeline.

Can I change my name on a Hawaiian Airlines ticket after I’ve already traveled?
No, name changes are not possible after you’ve completed your travel. The name change must be made before your scheduled departure date.

Can I change my name on a Hawaiian Airlines ticket if I booked through a third-party website?
Yes, you can still change your name on a Hawaiian Airlines ticket even if you booked through a third-party website or travel agency. However, you may need to contact the specific website or agency where you made your booking to initiate the name change process.

Do I need to provide any documentation when changing my name on a Hawaiian Airlines ticket?
If you’re making a legal name change due to marriage, divorce, or other reasons, you’ll need to provide a copy of the official document (e.g., marriage certificate, divorce decree, court order) showing your new legal name.

Conclusion

Hawaiian Airlines understands that life events and circumstances can lead to the need for name changes on tickets. With their flexible name change policy, passengers can easily correct misspellings or make legal name changes with minimal hassle and fees.

By following the steps outlined in this guide and contacting Hawaiian Airlines or your travel agency promptly, you can ensure a smooth and efficient name change process. Remember to have your ticket number and any necessary documentation ready to expedite the process.

For the most up-to-date information and any additional questions, always refer to the Hawaiian Airlines website or contact their Reservations team directly.