Lufthansa Airlines has a clear and straightforward name change policy that allows passengers to correct minor errors in their names on flight tickets. However, there are specific rules and restrictions that must be followed.
Permitted Name Changes and Corrections
Lufthansa allows the following types of name changes and corrections:
- Correcting misspellings of up to 2 letters in the first, middle or last name
- Changing nicknames
- Correcting inverted names (e.g. switching first and last name)
- Legal name changes due to marriage, divorce, gender reassignment or other legal proceedings, with proper documentation
The name on the ticket must match the passenger’s official ID document like a passport or national ID card. Having a middle name on the ticket is not strictly required as long as the first and last name match the ID.
Prohibited Name Changes
Lufthansa does not allow the following types of name changes:
- Corrections not mentioned in the permitted list above
- Name changes resulting in a change of passenger
- Adding or removing first, middle or last names without legal documentation
- Transferring tickets to another passenger
Name Change Fees
Minor name corrections not requiring ticket reissue are free of charge. However, name changes requiring a ticket reissue are subject to a small name change fee, which varies by market. As of December 2019, the fee is €25/CHF25/USD25/CAD35 or equivalent.
How to Request a Name Change
Passengers can request a name change on a Lufthansa ticket in the following ways:
Online
- Log into the “Manage Booking” section on the Lufthansa website using your booking reference and last name
- Submit a request for a name correction
- Provide the necessary documentation if required
By Phone
- Contact Lufthansa customer service
- Provide your booking reference number and the passenger’s last name
- Request a name correction and follow the agent’s instructions
At the Airport
- Arrive at the airport early and visit the ticket counter or kiosk
- Bring your government-issued ID for verification
- Request the name correction and pay any applicable fees
For tickets booked through a travel agent, you must contact the agent directly to request a name change. For Miles & More award tickets, contact the Miles & More service team in your area.
Name Changes for Married, Divorced or Legally Changed Names
If you have legally changed your name due to marriage, divorce, gender reassignment or other legal proceedings, Lufthansa will allow a name change with proper documentation. This includes:
- Marriage certificate
- Divorce decree
- Court order for legal name change
- Gender reassignment documentation
You cannot make this type of name change online or by phone. Contact Lufthansa for instructions on how to proceed with the name change and provide the required documentation.
Frequently Asked Questions
Can I change the name on my ticket to another person?
No, Lufthansa’s name change policy does not allow transferring tickets to another passenger.
Do I need to have my middle name on the ticket?
No, having a middle name on the ticket is not strictly required as long as your first and last name match your government-issued ID.
How many name changes are allowed per ticket?
Lufthansa only permits one name change or correction per passenger.
Can I change my name online?
Yes, you can request a name change online in the “Manage Booking” section of the Lufthansa website. However, for legal name changes, you must contact Lufthansa for instructions.
What if I booked through a travel agent?
For tickets booked through a travel agent, you must contact the agent directly to request a name change.
In summary, Lufthansa’s name change policy allows for minor corrections and legal name changes with proper documentation. Passengers can request a name change online, by phone or at the airport, but must follow the specific rules and restrictions. Contacting Lufthansa or your travel agent promptly is key to ensuring a smooth name change process.
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