Aegean Airlines understands that travel plans may change unexpectedly, which is why they have a user-friendly cancellation policy in place to accommodate their customers’ needs. The policy outlines the guidelines, terms, and costs associated with canceling a flight reservation. To cancel a booking, travelers have 30 minutes before the scheduled departure time to do so. After this time, the airline will not permit cancellations and any missed flights will result in a fee equal to the cost of the ticket. Additionally, a refund charge will apply for refundable reservations. The airline also offers a 24-hour cancellation policy for scenarios where a passenger wishes to cancel their booking or change their reservation, with a fee of 20 EUR per flight ticket to modify the time and date of the reservation. The passenger is also responsible for any tax differences that may arise from the modification.
How to Cancel Aegean Airlines Flight Ticket
To cancel your Aegean Airlines flight tickets, you have three options: online, by phone, or at the airport window. All of these options have no additional fee.
Cancel Flight Ticket Online
To cancel your tickets online, follow these steps:
- Go to https://en.aegeanair.com and log in with your email address and password.
- On the homepage, navigate to the “Manage My Booking” option in the “Plan” section.
- Fill in the form with your “Booking Reference” and “Last Name” information.
- Click “Continue”
- Follow the instructions provided to cancel or change your reservation.
Cancel Ticket by Phone
To cancel your Aegean Airlines flight tickets via phone. The customer service representatives will assist you with any questions or concerns you have about the airline’s policy or canceling your flight reservation.
Cancel Ticket at Airport
In addition, you can also cancel your reservation at an airport ticket counter. Simply go to a nearby airport and speak with a representative. Provide them with your name and reservation number and they will process the cancellation for you. If you are eligible, you can also request a refund at the ticket counter.
Aegean Airlines Cancellation Fees
Aegean Airlines has a cancellation policy that varies depending on a number of factors, including the time of cancellation, the destination, the number of tickets booked, and the date the tickets were issued.
- If you cancel within 24 hours of your departure time, you will be charged a fee ranging from USD 100 to USD 500.
- However, the airline does offer a 24-hour cancellation policy that allows passengers to cancel their flights free of charge on the same day they were booked.
- If you cancel after the 24-hour risk-free period, you may be subject to a penalty.
Please be noted that the information provided is general and specific fees can vary. Always check the official website of Aegean Airlines or contact their customer service for the most up-to-date information.
Policy For Aegean Cancellation Refunds
If you need to cancel your flight with Aegean Airlines, here are the steps you need to take to request a refund:
- Determine if you are eligible for a refund. You may be eligible for a full refund if you cancel your ticket on the same day of purchase.
- If you booked your flight through an agency, contact them for a refund.
- The airline will process the refund using the original payment method.
- If your flight was canceled due to the coronavirus, the airline will refund your reservation.
- In certain situations, you may receive a credit coupon that can be used to book future flights with Aegean Airlines within 18 months.
- If you purchased additional services from Aegean Airlines along with a ticket from a travel agency, you are entitled to a refund.
- If you purchased your ticket using a coupon, Miles Bonus, or bank loyalty program points, you are eligible to request a refund for the relevant miles, points, or vouchers.
- Keep in mind that the refund process may take 7-20 days.
- Please be noted that the information provided is general and specific fees can vary. Always check the official website of Aegean Airlines or contact their customer service for the most up-to-date information.
FAQs on Aegean Airlines Cancellations
Q: Can I use my credit voucher for my next flight?
Yes, you may use your refunded travel credit certificate to pay for your next flight, but it must be used within a year from the date of cancellation.
Q: What compensation do I receive if my Aegean flight is delayed or canceled?
If your flight is delayed by more than three hours due to Aegean’s control, you will receive compensation. However, if the delay is caused by political unrest or bad weather, no compensation will be provided. If the airline cancels your flight and notifies you 14 days or less before the scheduled departure, you are entitled to compensation. If you are notified of the cancellation more than 14 days before the scheduled departure, you can book your next ticket.
Q: Can I cancel my Aegean flight reservation?
A: Yes, you can cancel your flight reservation with Aegean Airlines by contacting the customer service team or through the online reservation system.
Q: How do I know if my flight has been cancelled?
A: If your flight has been cancelled, Aegean Airlines will notify you by email or phone. You can also check the status of your flight on the airline’s website or by contacting customer service.
Q: Can I get a refund for a canceled flight?
A: Yes, if your flight is cancelled, you are entitled to a refund. You can contact the customer support team to request a refund.
Q: What if I need to change my flight due to a cancellation?
A: If your flight is cancelled, you can contact customer service to change your flight. The airline will do everything possible to accommodate your new travel plans.
Q: Can I use my credit voucher for my next flight?
A: Yes, you can use your refunded travel credit certificate to pay for your next flight, but it must be used within one year from the date of cancellation.
Q: What happens if my flight is delayed?
A: If your flight is delayed, Aegean Airlines will provide you with information about the delay, as well as the options available to rebook or cancel your flight.
Q: What compensation do I receive if my flight is delayed or cancelled?
A: If your flight is delayed for more than three hours due to Aegean control, you will receive compensation. However, if the delay is caused by political unrest or bad weather, no compensation will be provided. If the airline cancels your flight and notifies you 14 days or less before the scheduled departure, you are entitled to compensation. If you are notified of the cancellation more than 14 days before the scheduled departure, you can book your next ticket.
Q: Can I change my flight without penalty?
A: Depending on the circumstances of the cancellation, you may be able to change your flight without penalty. Contact customer service to discuss your options.
Q: Will my luggage still be delivered if my flight is cancelled?
A: If your flight is cancelled, your checked baggage will be returned to you as soon as possible. Contact customer service for more information.
Q: Can I cancel my flight and get a refund if there is an outbreak of a contagious disease at the destination?
A: If the outbreak of a contagious disease at the destination is the reason for cancellation, you will be entitled to a refund. Contact customer service to request a refund.